BSB40120 Certificate IV in Business

CRICOS Course Code: 106845G

The Certificate IV in Business is a nationally recognised qualification. This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountability.

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyses information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.  

Training is conducted Blended face-to-face and online, 20 hours per week 70% classroom environment and 30% online (Moodle). 

Ten hours each week of self-study and assessment research is recommended during term time.

Sessions are trainer-led in-group sizes of up to 30 participants. The training program is undertaken using a planned schedule in accordance with national standards. 

Employment Pathway

The Certificate IV in Business is intended to prepare students or recognise and develop existing workers who are performing a range of administrative based roles in a business environment.

Graduates at this level will have theoretical and practical knowledge and skills for specialised and/or skilled work and/or further learning.

This qualification is transferable across many industries, as it teaches transferable business skills.

Employment outcomes targeted by this qualification include:

Customer service advisorE-Business Practitioner
General clerk                      Student services officer
Personal AssistantWord processing operator
Administration ManagerTeam Leader

Entry Requirements


The Course Facts

Duration: 40 weeks plus 12 weeks of breaks (One Year)

Delivery mode: 

20 hrs of learning per week.

70% face to face classroom environment and 30% online (Moodle)

Sydney Location: Level 2 & 4

Course Structure: 

The course will be delivered in four terms over a one-year period.

The 2022 term dates are:

Term 103 January – 13 March 2022
Term 204 April – 12 June 2022
Term 304 July – 11 September 2022
Term 403 October – 11 December 2022

The following identifies each term and the units of competency to be delivered:

Term One

  • BSBINS401-Analyse and present research information
  • BSBWRT411-Write complex documents
  • BSBHRM413-Support the learning and development of teams and individuals

Term Two

  • BSBTWK401-Build and maintain business relationships
  • BSBCMM411-Make a presentation
  • BSBWHS411-Implement and monitor WHS policies, procedures and programs

Term Three

  • BSBPEF402-Develop personal work priorities
  • BSBOPS405-Organise business meetings
  • BSBTEC404-Use digital technologies to collaborate in a work environment

Term Four

  •  BSBCRT411-Apply critical thinking to work practices
  •  BSBPEF401-Manage personal health and well being
  •  BSBXCM401-Apply communication strategies in the workplace