BSB50120 Diploma of Business

CRICOS Course Code: 106846F

The Diploma of Business is a nationally recognised qualification.

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities.

Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings but seek to further develop their skills across a wide range of business functions.  

Training is conducted Blended face-to-face and online, 20 hours per week 70% classroom environment and 30% online (Moodle). 

Ten hours each week of self-study and assessment research is recommended during term time.

Sessions are trainer-led in-group sizes of up to 30 participants. The training program is undertaken using a planned schedule in accordance with national standards. 


Employment Pathway

The Diploma of Business is intended to prepare students or recognise and develop existing workers who are performing a range of administrative based roles in a business environment. Graduates at this level will have theoretical and practical knowledge and skills for specialised and/or skilled work and/or further learning.

This qualification is transferrable across many industries, as it teaches transferrable business skills.

Employment outcomes targeted by this qualification include:

Customer service advisorE-Business Practitioner
General clerk     Student services officer
TypistWord processing operator

The Course Facts

Duration: 40 weeks plus 12 weeks of breaks (One Year)

Delivery mode: 

20 hrs of learning per week.

70% face to face classroom environment and 30% online (Moodle)

Sydney Location: Level 2 & 4

Course Structure:

The course will be delivered in four terms over a one-year period.

The 2022 term dates are:

Term 103 January – 13 March 2022
Term 204 April – 12 June 2022
Term 304 July – 11 September 2022
Term 403 October – 11 December 2022

The following identifies each term and the units of competency to be delivered:

Term One

  • BSBOPS505-Manage organisational customer service
  • BSBOPS504-Manage business risk
  • BSBHRM525-Manage recruitment and onboarding

Term Two

  • BSBHRM525-Manage recruitment and onboarding
  • BSBMKG541-Identify and evaluate marketing opportunities
  • BSBPEF501-Manage personal and professional development
  • BSBSTR501-Establish innovative work environment

Term Three

  • BSBSTR501-Establish innovative work environment
  • BSBCRT511-Develop critical thinking in others  
  • BSBFIN501-Manage budgets and financial plans
  • BSBTWK503-Manage meetings

Term Four

  •  BSBOPS501-Manage business resources
  •  BSBSUS511-Develop workplace policies and procedures for sustainability
  •  BSBXCM501-Lead communication in the workplace