BSB50120 Diploma of Business (Digital Transformation)

CRICOS Course Code: 106846F

The Diploma of Business is a nationally recognised qualification.

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities.

Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings but seek to further develop their skills across a wide range of business functions.  

Training is conducted Blended face-to-face and online, 20 hours per week 70% classroom environment and 30% online (Moodle). 

Ten hours each week of self-study and assessment research is recommended during term time.

Sessions are trainer-led in-group sizes of up to 30 participants. The training program is undertaken using a planned schedule in accordance with national standards. 

Employment Pathway

The Diploma of Business is intended to prepare students or recognise and develop existing workers who are performing a range of administrative based roles in a business environment. Graduates at this level will have theoretical and practical knowledge and skills for specialised and/or skilled work and/or further learning.

This qualification is transferrable across many industries, as it teaches transferrable business skills.

Employment outcomes targeted by this qualification include:

Customer service advisorE-Business Practitioner
General clerk     Student services officer
TypistWord processing operator

Entry Requirements:

  • Be over the age of 18
  • Demonstrate good command of written and spoken English
  • IELTS Level 5.5 equivalent if a non-native English speaker
  • Have completed an equivalent secondary schooling level of a High School Certificate or can demonstrate suitable work experience.

The Course Facts

Duration: 40 weeks plus 12 weeks of breaks (One Year)

Delivery mode: 

20 hrs of learning per week.

70% face to face classroom environment and 30% online (Moodle)

Sydney Location: Level 2 & 4

Course Structure:

The course will be delivered in four terms over a one-year period.

The 2023 term dates are:

  • 16 January
  • 13 March
  • 29 May
  • 17 July
  • 04 September
  • 06 November

The following identifies each term and the units of competency to be delivered:

Term One

BSBPEF501-Manage personal and professional development

BSBOPS501-Manage business resources 

BSBMKG541-Identify and evaluate marketing opportunities

Term Two

BSBSUS511-Develop workplace policies and procedures for sustainability

BSBXCM501-Lead communication in the workplace

BSBCRT511-Develop critical thinking in others  

BSBOPS505-Manage organisational customer service

Term Three

BSBFIN501-Manage budgets and financial plans

BSBDAT501-Analyse data

Term Four

 BSBINS502- Co-ordinate data management

 BSBTEC501-Develop and implement an eCommerce strategy

 SIRXECM003-Design an eCommerce site